Shipping policy
At DECOR VAULT, we are committed to delivering your orders safely and on time.
Order Processing
• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
Shipping Time
• Standard shipping usually takes 5–10 business days depending on your location.
• Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.
Shipping Charges
•Shipping charges, if applicable, will be displayed at checkout before payment.
•We may offer free shipping on selected products or order values.
Order Tracking
•Once your order is shipped, you will receive a tracking number via email or SMS (if provided).
•You can use the tracking number to monitor your shipment status.
Delays
•While we strive for timely delivery, delays may occur due to weather conditions, courier issues, or other factors beyond our control.
Incorrect Address
•Customers are responsible for providing accurate shipping information.
•We are not responsible for orders delivered to incorrectly provided addresses.
Damaged or Lost Packages
•If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery or the expected delivery date.
Contact Us
•For any shipping-related questions, please contact us at:
Email: support@decorvaultt.com
Website: DECOR VAULT